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Worth the Drive?byJ. Scott LymanGiven the dependency we all have on the private automobile (and I being an inveterate hot-rodder since my youth), knowing a good mechanic is kinda crucial. If just knowing a good mechanic wasn’t enough, when it gets to hot rods, things get really challenging. Why? Because hot rod builders are a special breed and the good ones are really hard to find and wannabes abound. However, even among the standard auto repair guys, like primary care physicians, you often have to be referred to a specialist. This is a story about a referral to a specialist.My primary care mechanic, whom I’ve patronized for more close to 30 years, is a ten (10). Talented, insightful, honest and available. That’s David Toriumi in Watsonville. If you have repairs that need to be made David is the go to guy. But David, like many general auto repair shops will refer if you need radiator work or exhaust work (that would be Lincoln Radiator in Watsonville) or some other specialty work like automatic transmissions. So I needed a referral for some work on my 700 R4 in my Camaro (see photos), and David sent me to an automatic transmission shop in Scotts Valley that shall remain unnamed. Without going into detail, after spending several hundred dollars for literally nothing, I was compelled to look elsewhere.Where I ended up was Modesto. More specifically at CTT Transmissions on Oakdale Rd. Again sticking with the short story, these guys were the bright side of the moon compared to the Scotts Valley guys. The owner of CTT introduced himself and took a history. He treated me like a valued customer. He then made a preliminary diagnosis and assigned the proper technician to the job. BTW, he also dropped me off and picked me up at my hotel. The tech made a definitive diagnosis and address the malady in the most efficient and economical way possible. “Yea, we could have spent more time and maybe taken it up to 95% of optimal, but we got it to 85% to 90% for a whole lot less money, but if you want us to go the extra mile and dollars, we’re happy to do that.”So for half the price I got double the value by driving out to Modesto and having the work done by people with a strong work ethic and pride in what they do. Then, of all things, week or so later, I get a call from CTT asking me if everything is okay with my transmission.Who the hell are these guys? They actually take customer service and value for your dollar seriously? Yea, CTT Transmission Service on Oakdale Rd. in Modesto. Worth the drive...for sure. The owner of the shop in Scotts Valley treated me like I was invisible and then when I complained about the service they argued with me that they did what they charged me for. It reminded me of the adage, “who you gonna believe, your loving wife or your lyin eyes.”
Came in with a bad clutch cable and worn clutch. CTT not only put in performance parts i purchased, but kept my car longer because they seen unsafe problems with my car. They fixed all the missing bolts and things for no charge... these guys are awesome friendly and well priced!! Would recommend to anyone!Originally posted on Yelp
I had a great experience! I initially took my car to a dealership and was quoted $2500 MINIMUM so I called and had them take a look. Justin and Ray were extremely helpful and very thorough with my car and took so many extra steps to ensure they did the work right but not waste my money. I really appreciate how they handled themselves and how they kept communication with me through the entire process, as a woman, I appreciate that!! They did their research and ended up getting me out the door at $500 and the problem wasn't even what the dealership thought!Bam! I'd say that's pretty impressive and I'm so thankful for them and their ability to do an amazing job!!Originally posted on yelp
We take all of our vehicles here. Ray and all of his guys are great.Whether you have a little commuter car, hot rod/racer, or big Diesel dually, these guys will fix it right the first time and they're very reasonable in both price and time.They do more than transmissions too. They managed to squeeze a huge 6.0 transmission cooler into the tiny space that my 7.3 cooler used to fit. No leaks and keeps my transmission temps so cool that at first, I thought my gauge was broken!Great crew, great customer service, great repairs and great prices, why would you go anywhere else! originally posted on yelp 1/18/2017
I had an awesome experience at CTT!!! The Manager Justin was very informative and honest with me. He gave me exceptional customer service. In todays day and age that is really hard to find. My technician John did a Fantastic job on my tranny!!!! I called and had a lot of questions regarding the process of fixing my transmission. He told me to come on down and he showed exactly what was wrong with my transmission and answered all of my questions and concerns, easing my mind. My car was in excellent hands and drives like a dream!! I recommend this transmission Shop to all who want their car fixed correctly, with out cutting corners, at a fair price. Great job guys at CTT!!! Keep up the great work.
So we got stuck with a bad tranny traveling the country. The group of guys here were very helpful after getting outrageous quoted from other shops. Keep in mind, service is worth more to me than money most of the time. But this shops offers both. They got me fixed up and on my way as fast as possible. I HIGHLY recommend them.Originally posted on Google 11/24/16
Excellent service. Fair prices. Friendly staff. The problem was explained to me in terms I could understand. The repairs were completed in the time I was initially told. The price was more than fair. I'll be using them again, when the need arises.originally posted on yelp
I couldn't be happier with CTT, they rebuilt my transmission for my 98 Pontiac Sunfire; the technician John was very knowledgeable, polite, and he was a straight shooter. He allowed me to come down and show me what was causing the issues with my transmission. I couldn't of asked for better customer service. The manager Justin, was very easy to talk to, he explained everything in a way that was easy to understand, he too was very knowledgeable, and he seemed genuine about helping resolve the issue with my car.I took my car in today because it was making a funny noise and the technician Joe was able to look at my car and let me know that it was a motor mount issue which had nothing to do with the work that was previous done on the transmission. I can't say enough about the CTT crew. They are honest, fair and do not cut corners. I would recommend them to my friends and family. Thank you guys!!!!!Angela L. 🙂
I took my 2007 Honda Civic SI into another shop (that I won't name) after my starter went out. The shop proceeded to tell me my starter was out, as I suspected, but that it also took my flywheel out with it. The repair estimate was astronomical, even without the starter included. I thought it was a high price for a regular non-specialty shop and decided to consult with Clutch & Transmission Technicians (CTT). They were very friendly; Justin and Ray were empathetic and understood I needed my car back ASAP as it is my only means of transportation to and from work and school. The great staff at CTT looked through it, diagnosed the problem and explained to me the various options. They explained everything very clearly to me in terms that I understood. I appreciated their honesty, integrity, and thoroughness. The price was fair and it was ready when they said it would be. I have not had any problems at all since then. They do the job right the first time and I will continue to comeback for future repairs. These are the people to contact if you need any sort of transmission repairs!
originally posted on yelp 4/12/16
Very nice job of changing my trans. over to a 700r4. These guys went the extra bit to make sure the transmission not only was installed properly, but made it part of my Chevelle overall. My car acts like it always had a 700r4. They totally met my expectations, and their work is clean.